Our Policies 2016-10-14T17:07:19+00:00

90 Day 100% Satisfaction Guarantee

TG Products Inc. stands behind everything we sell.  If for any reason you are not satisfied with your purchase, simply return the item any time within 90 days of the purchase date and we’ll replace it or give you a refund.

Please read “Returns” below for more information.

Shipping Charges

Shipping is F.O.B: We ship UPS ground unless otherwise stated. 

We ship US Postal to Canada and most international. 

Outside the US shipping prices vary, please call for shipping quote at 916-316-3642 or email us at sales@therailsaver.com.

Returns

Please contact us via email or phone prior to retuning any product and we will provide a return shipping label and instructions on a return or replacement product.   We will require information on where you purchased the product if you did not purchase directly from us.

Prices and Information

This website is intended to help you. We make every effort to maintain current, accurate prices in our on-line catalog. And we strive for similar accuracy and timeliness with the other information we offer here. We appreciate your understanding should any of the prices or other information provided be incorrect and regret any inconvenience such mistakes may create.

Manufacturer’s Limited Warranty

TG Products warrants all TG Products equipment and tools to the original purchaser against any manufacturing defect in material or workmanship for a period of one (1) year from the original date of purchase.  If the defective equipment or tool is determined to be covered under warranty, it shall be repaired or replaced at manufacturer’s discretion without charge, provided that the equipment or tool must be returned with proof of purchase to the dealer and freight prepaid, if returned to the manufacturer.  This warranty shall not apply to damage due to accident, negligent use, and lack of maintenance, abuse or applications other than the specific function the equipment or tool is designed for.

No other warrantied, expressed or implied, shall be applicable to TG Products except as specifically stated herin.  In no event shall TG Products be liable to any party for any special, direct, indirect, consequential, punitive damage of any nature caused by the sale or use of the equipment or tool.

Note: This warranty gives the original purchaser specific legal rights which may vary from state to state.